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Verified
5/5

2020-09-04

Great staff

"Great staff very helpful and In formative. "

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Verified
5/5

2020-08-30

Serve was super helpful

"Great place. Needed battery for my Vespa. Serge was fantastic to deal with. Very helpful folk. Thanks "

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Verified
5/5

2020-08-23

Very helpful

"They are all very helpful and nice. "

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Verified
2/5

2020-08-09

Limited

"No sizes for big guys like me "

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Verified
4/5

2020-08-04

Great staff

"helpful, friendly, knowledgeable, fast"


Verified
4/5

2020-08-03

Always a pleasure doing business with cycle gear

"The long waiting for service is a bit much "

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Verified
5/5

2020-08-02

New rider

"Had purchased on Revzilla, went to cycle gear and had a great experience. Very helpful and patient with someone new to this. Good selection of gear. Found a better bac oh ER that fit better than the one I ordered online. Will definitely be back. "

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Verified
5/5

2020-07-29

Excellent Service

"Great prices, great service, great selection"

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Verified
5/5

2020-07-27

Helmet Whisperer

"We went to get my wife's helmet adjusted and herd Kevin was the man to see. What can I say, he was the most knowledgable person in the store. Not only did he fix my wife's helmet but was helping every other employee as they all seemed to come to him with questions. He is a huge asset for this business and is too bad he only works on Sundays. So many customers would have an awesome client experience if he was around more and I'm sure sales would increase as well!! I manage a luxury retail business and would do what ever it took to keep an employee like him happy and train him to grow with my organization. I drove 32 miles to the Edison location because the one near me in Hasbrouck Heights has a bunch of people that don't know whats going on. Their service is poor and they just don't want to take the time to really listen to what you are looking for. I have walked out of that place multiple times thinking how much business they must lose yearly due to poor training and what seems to stem from the Store Manager. Go to this location and if you can go on SUNDAY when Kevin is working, you will get the best service from a very knowledgeable man! Great job Kevin we will be back as long as your working there."

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Verified
5/5

2020-07-10

Awesome place, really friendly and educated service.

"Whenever I’m in the area I always stop by to check out what they have. Staff is always really cool and friendly and very welcoming."

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Verified
5/5

2020-07-09

"Staff is great real helpful "

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Verified
5/5

2020-07-08

Better than expected

"Decent selection of helmets and excellent customer service "

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Verified
4/5

2020-07-06

Tires

"Came in with my old wheels and tires, purchased new tires and came back mounted and balanced. Happy with the service and the work as I did not see any scratches on the wheels. One thing I would recommend is clearing space in the back to store the wheels when they are dropped off as well as when they are ready for delivery. Wheels were propped against displays which kind of makes it off putting when you have other customers around the store that could easily knock them over and damage the disc or sprocket."

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Verified
5/5

2020-07-01

Good service overall

"Helpful guys , very professionals ,dedicated to the costumers and share the same passion as us ."

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Verified
5/5

2020-06-24

Great service

"The guys were great with service during these hard circumstances of social distancing. The only had three people in the store at one time and helped all of us with our needs."

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